Booking Conditions

We have put together everything you need to know for your stay.

Check-In & Check-Out

Rooms are ready in summer from 3:00 & in winter from 4:00 pm on the day of your arrival. We ask you to please check out by 10:00 am on the day of your departure!
Deposit of € 100,- for room keys or copy of credit card.

Cancellation

There are no cancellation costs for cancellations up to 3 months before arrival. From 1-3 months before arrival, you will be charged 40% of the agreed price; from 1 week to 1 month before arrival, you will be charged 70% of the agreed price; and in the week before your arrival, as well as cancellations during your stay, you will be charged 90% of the agreed price.

Methods of Payment


We accept cash as well as credit cards (Visa, MasterCard) and debit cards (Maestro).

Local Tax

The local tax in the amount of € 0.42 (for children under 16) or € 2.92 (for guests 17 and older) per person per night will be charged on top of the agreed price.

Parking

We have free parking for guests.

BOARD

If you have any food intolerances or special nutritional requirements, we recommend booking your stay at village Kleinwild****.
At village Grosswild*** we offer a small selection of lactose and gluten free products. (More specific dietary requirements we can care for only at village Kleinwild****)
Please indicate your needs already with the reservation.

Terms & Conditions

Our terms and conditions are according to the applicable hotel regulations.

General Terms and Conditions for the Hotel Industry (AGBH)

The hotel contract conditions do NOT include the legal right to withdrawal according to § 18 paragraph 1 Z10 FAGG. For this reason, we suggest purchasing travel cancellation insurance “just in case”.

Our tip: "Europäische Versicherung" travel insurance www.europaeische.at
You can purchase this insurance from us at the time you book your room.

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