Unless stated otherwise in the relevant rate description, the following conditions apply. As of 31 October 2026; the rate description in your booking is authoritative.
Cancellation: Free cancellation up to 15 days before arrival. After that, and in the event of a no-show, unused nights or early departure, 80% of the total price is charged. The cancellation conditions refer to the rental or accommodation price; additional costs such as final cleaning are not charged on cancellation.
Christmas and New Year’s Eve: Free up to 60 days before arrival, 50% from 59 days before; in case of no-show 100% of the total price. 30% deposit on booking. The remaining 70% is due 30 days before arrival; if you book less than 30 days ahead, the full amount is due straight away. If you cancel free of charge in time, the deposit is refunded in full.
Payment: 25% deposit on booking, charged to the credit card provided. The credit card serves as a guarantee for the booking. The balance is due before arrival.
Local tourist tax: All prices include VAT, plus local tourist tax. For stays from 1 November 2026 it is €4.50 per person per night (previously €2.70).
Please note: We recommend travel cancellation insurance (Hotelstorno Plus or Premium from Europäische Reiseversicherung), also for mountain rescue. Under § 18 (1) 10 FAGG there is no statutory right of withdrawal for accommodation contracts. If the booking is a package holiday, the Austrian Package Travel Act (Pauschalreisegesetz) applies.
Perks
Only on our website, not on booking portals.
Right now also
from 4 nights
A day at the thermal spa for two is included.
Day ticket for spa & sauna at Therme St. Kathrein for 2 adults. From 7 nights you can choose 3 spa days. Your voucher is waiting in your apartment. Until 24 December 2026 and from 7 January to 29 March 2027, direct bookings only.
Book the spa escape →from 7 nights
For stays from 26 December 2026 to 27 February 2027.
Stay a week or longer and pay around €85 less. In the booking, choose the rate “Anreisebonus” for your apartment; the bonus is already in the price.
Book with the bonus →book early
Plan early and pay around 10% less.
Pick your dates and choose the rate “Frühbucher” for your apartment in the booking, if it is offered for your dates. Cancellation stays free up to 15 days before arrival.
Choose dates →How would you like to write?
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